After getting a good night's sleep behind Al's RV, we were up early and ready for the work to begin on our jacks. Our appointment was for 8 o clock and it was 8:25 before we saw anybody come near us. Okayyyy.
Tim was the young mechanic that checked out the system and copied down part numbers of the jack and solenoid. They didn't have the parts in stock and resulted in a call to HWH who manufactures the hydraulic jack system. After waiting almost another hour for HWH to return the call with the correct parts numbers, the shop manager was able to locate the parts at La Mesa RV on the other side of Phoenix.
We wanted the work done as soon as possible and hopped in the car to drive to Mesa to collect the parts ourselves. (And save a little money.) It turns outs that La Mesa RV is right next door to Camping World. What good rver can pass up a Camping World store? We managed to get out of there with only three items and went next door to La Mesa RV. They had the parts waiting and we thought we would be on the road in minutes. Wrong! The debit card was flagged to call for authorization. This was odd. It's been working fine, there's plenty of money and why now?
After waiting on hold with Bank of America forever, the clerk ran the card a second time and it cleared. We grabbed our parts and drove the hour back to Al's RV. We got back just in time for their lunch break. Murphy's law!
The guys finished up another coach they were working on and finally started on ours about 2pm. First they replaced a bent jack then the non working solenoid for another jack. The guys did a nice job and were great about answering questions and letting us watch the repairs. In a pinch, we could probably do the repairs ourself now.
Once the jacks were tested, it was decided to wait awhile and see if they would remain where they should. So I killed some time on the computer and Doug killed some time in the parts store. (big mistake)
Finally, at 4:30 we tried to pay the bill and again Bank of America raised her ugly head. This time it took almost 30 minutes to get through to a customer rep who informed us that we needed to contact them and let them know we were taking a trip. Doug explained that our lifestyle includes lots of traveling and trips, but she didn't or couldn't understand. She told us we would need to contact the bank each time we changed states or they won't authorize the funds release. This is to protect us I guess, but what a pain in the ...
Now, it's 5 pm and we are finally back on the freeway with an hour and a half drive to the rv park, in rush hour traffic. Doug is an amazing driver. He managed to maneuver the coach across five lanes of heavy, crabby, slow traffic into the HOV lane and we buzzed right through Phoenix to Apache Junction.
It was dark by the time we arrived at the Countryside RV Resort, but the night camp host was waiting for us and escorted us to our site. Doug backed the coach into a very snug spot situated between a lamp post and a very large tree. We set everything up and sat down to relax when we heard the sound of a few raindrops. Then a few more.
It rained off and on all night long but was almost welcomed. The dusty air smelled fresh and clean and the colors of everything look brighter.
So ends a long, frustrating day. Another happy ending with no pictures. Oops!
Wednesday, January 21, 2009
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