Problem solved!! We were up bright and early this morning to take the coach to RV City and have our power problem diagnosed. We arrived at the service shop at 8:50 and the shop opened at 9:00. Within minutes, the paperwork was done and the tech was inside our basement with his power meters and tools.
He checked the power going into the transfer switch and the power coming out of the transfer switch. It looked great. They tried the coach on shore power and they tried it on the generator. Everything was working to perfection. Hmmmmmm.....
After the diagnosis was finished, Doug asked about a dripping water strainer that we have been having a small problem with. The tech suggested having a new extreme water strainer installed on the water line and promptly proceeded to do so. By 9:25 the basement was closed and the job was finished. It was determined that the power problem must be with the rv park power.
With trepidation, Doug went back to the office to pay the bill. Whaaaatttt???? We were charged $22.95 for the water strainer part and that was it. They had done the diagnosis for free. There is still customer service in the USA. And let me tell you, we not only would recommend this place to anyone, but we have already distributed business cards for them. So, if you are in the Sierra Vista, Benson, Tombstone or Huachuca City area and have an rv problem........check out RV City. You'll be glad you did. Super efficient, nice people.
Our trip back to Valley Vista was uneventful and we stopped at the office to let them know that the coach had checked out. Perhaps they had a problem with the power at the post in our site. The managers are so nice here and immediately dispatched someone to check it out. Before we were completely in our site, a little golf cart pulled up with a maintenance guy.
He checked all of the power and showed us that it was just as it should be. Now, we were really stumped. Then, just for kicks, he and Doug decided to check the brand new 30 amp pigtail. (For those not oriented with rving, our coach uses 50 amp power. But not every park offers 50 amp power. Some older parks only have 30 amp. You can't plug a 50 amp cord into a 30 amp socket. So an adapter is required to cut back the amount of power being supplied to the coach. This adapter is called a pigtail and one end plugs into the 50 amp cord from the coach. The other end plugs into the 30 amp socket at the post. Voila! 30 amp power to a 50 amp rv.)
The brand new, never used, fresh out of the package, shiny, yellow pigtail is not wired correctly. The maintenance guy remarked that most of these are made in China and quite often are not wired properly. So, once we plugged our old, dull, black, worn pigtail into the cord and post, we have power!!!!
Two wasted days, an unplanned excursion to the service shop and untold frustration just because someone in China wasn't paying attention to their job. And it never occurred to us that the problem was in a new product. Live and learn........
We finished getting the coach settled back into our site and opened the slides. We stood back and congratulated ourselves for not letting this little adventure get our goat. While we were patting each other on the back, we watched the bedroom slide creep slowly back into the coach. Wait a minute! It's not supposed to do that! We flew inside and I kept the wall from closing entirely and crushing our fire extinguisher by pushing on it with my feet while Doug started the hydraulic system and reopened the slide. He brought it in and out a couple of times to test it. Then slid it out again and watched it carefully. Nothing. It behaved just as it should. Maybe we have a ghost.
The rest of our day was very productive. We washed windows inside and out, vacuumed, dusted, scrubbed floors and toilets. Doug cleaned most of the outside of the coach and we feel sparkly and clean. I prepared a one pot supper followed by some tv and well deserved rest.
Tomorrow, we will meet up with our friends Doug and Diane for some sightseeing and fun. Enough with the problems already.
Tuesday, January 27, 2009
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